TERMS AND CONDITIONS OF SERVICE

Last updated: January 9, 2026

These terms and conditions apply to the services provided by Digiverkosto (hereinafter ”the Provider”). The contracting party and invoicing entity is either Mediaplussa (Business ID: 3492693-6) or Aleksi Luhtasela (Business ID: 3505429-5), depending on the specific case.

1. Formation of Agreement

An agreement is formed when the Customer accepts the Provider’s offer in writing, electronically, or by making the first payment associated with the order.

2. Scope and Execution of Services

The Provider executes the services (e.g., websites, digital marketing, CRM integrations) professionally based on the agreed scope. The Customer agrees to provide all necessary materials and access rights required for the work without delay.

3. Payment Terms and Invoicing

The invoicing model is agreed upon on a case-by-case basis. Available models include:

• Project Invoicing: For example, 50% at the start of the project and 50% upon completion/delivery.

• Monthly or Annual Billing: Ongoing services are billed according to the contract period.

• Installments: Larger projects can be divided into several installments. The standard payment term is 14 days unless otherwise agreed. Interest on late payments is charged in accordance with the Finnish Interest Act.

4. Advertising Budgets and Third Parties

In digital marketing, the Customer is responsible for the actual advertising budget (e.g., Meta and Google ad spend), which is paid directly to the respective platform. The Provider is not responsible for price changes or service outages on third-party platforms.

5. Contract Duration and Termination

Ongoing services are subject to a one (1) month notice period unless otherwise agreed (e.g., fixed-term contracts). Notice of termination must be provided in writing.

6. Intellectual Property Rights

Ownership of the final result of the commissioned work is transferred to the Customer once all payments related to said work have been settled in full. The Provider retains the right to use the completed work as a reference.

7. Limitation of Liability

The Provider strives for the best possible results but is not liable for indirect damages resulting from the use of the service. In all situations, the Provider’s liability for compensation is limited to the value (excluding VAT) of the specific project or service installment in question. This ensures reasonable pricing and business continuity for all our customers.

8. Processing of Personal Data (DPA)

If the Provider processes personal data on behalf of the Customer (e.g., email lists or CRM data), the obligations of the General Data Protection Regulation (GDPR) are followed. The Provider is committed to data confidentiality and appropriate protection.

PRIVACY POLICY (Summary)

Last updated: January 9, 2026

Full policy available at: digiverkosto.com/privacy

This policy describes how we collect and process your personal data when you visit our site or use our services.

1. Data Controller: Mediaplussa / Oskari Mikkola (3492693-6) & Aleksi Luhtasela (3505429-5). Contact: toimisto@digiverkosto.com

2. Data Collected: Name, company, email, phone number, and messages (e.g., contact forms and MailerLite newsletter subscriptions). We also collect automated data via cookies (GA4, Meta Pixel & Conversions API).

3. Purpose of Processing: Customer relationship management, marketing targeting/remarketing, newsletter delivery (with consent), and website analytics.

4. Data Disclosure: We use trusted partners like Meta, Google, and MailerLite. We ensure legal safeguards (such as the EU-U.S. Data Privacy Framework) are used for data transfers outside the EU.

5. Your Rights: You have the right to access, rectify, or request the deletion of your data by contacting: toimisto@digiverkosto.com.

COOKIE POLICY

Address: digiverkosto.com/cookies

Our website uses cookies to improve your user experience and to target marketing. We use the Cookiebot service to manage your consents in a legally compliant manner.

What are cookies? Cookies are small text files stored on your device. They help us understand how you use our site.

Types of cookies we use:

• Necessary: Required for the basic functioning of the website.

• Statistical (Google Analytics 4): Help us understand visitor numbers and popular content.

• Marketing (Meta Pixel): Enable targeted advertising for those who have shown interest in our services.

How can you manage cookies? You can change or withdraw your consent at any time via the Cookiebot button on our website. You can also block cookies through your browser settings.